5 Benefits of Using an Agency over Online Insurance

Posted on November 26, 2017Lenz Balder Admin

Benefits of Using an Agency over Online InsuranceThese days, you can buy anything online, including insurance policies. It may seem easier to just hop on your laptop and find online insurance, but insurance is an important and often very complicated purchase. There are benefits to having a friendly, local company to help you manage your insurance needs. We believe it’s in your best interest to work with an independent insurance agent, rather than an online company and here are some of the reasons why!

Benefits of Using an Agency over Online Insurance

  1. Customer Service: This is probably the biggest attraction to using an agency. You will have an actual person to work with if you have any questions instead of an automated recording.   Online insurance companies lack personal, face-to-face interactions and relationships that will be formed with an agency.
  2. Local Presence: Local agents know the local risk profile because they work and many times live in the same community as you. This can be helpful in recommending the best type of insurance for your area to help you better reduce your risks and protect your assets.
  3. Consultation: Purchasing insurance can be complicated, and you may not understand what the best choice is for you. That is why you need an agency – it’s their job to understand it and help you make informed decisions. They will help you understand your coverage, from what is and is not included, and the deductibles and limits you should consider.
  4. Options:  Agencies can be your one-stop shop for your insurance needs. Just as many large companies offer bundling services, agents also may be able to help you out with a deal if you buy multiple insurance products.
  5. Advocacy: If you have a billing or claim concern, or need to change your coverage, your agent can be your advocate, working with the insurance company on your behalf.

Selecting the best insurance company to meet your needs is extremely important. As you can see, there are many benefits to using an agency over online insurance. If you’re looking for a friendly, local insurance agency that you can trust and build a relationship with, contact Lenz-Balder today. We have been offering exceptional personal and professional service to each client since 1962!

 

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